Striving for innovation at Sutter Health | Tim Talk | Tim Hunt | |

Local Blogs

Tim Talk

By Tim Hunt

E-mail Tim Hunt

About this blog: I am a native of Alameda County, grew up in Pleasanton and currently live in the house I grew up in that is more than 100 years old. I spent 39 years in the daily newspaper business and wrote a column for more than 25 years in add...  (More)

View all posts from Tim Hunt

Striving for innovation at Sutter Health

Uploaded: Dec 20, 2018
With health care costs continuing to increase and Obamacare facing an uncertain future, what’s clear is that health care providers need to continue to evolve and improve the way they collaborate and deliver services.
Sutter Health, one of the largest non-profit health systems in Northern California, is competing with Stanford Health-ValleyCare and the UCSF/John Muir systems to say nothing of Kaiser Permanente. Just check out Owens Drive in Pleasanton (ValleyCare and a John Muir/San Ramon Regional joint venture have facilities there) and then go across Santa Rita to Tassajara Road in Dublin and there’s Sutter plus a Stanford/ValleyCare urgent care center. Down the street, Kaiser is finishing up another medical office building and cancer treatment center. Sutter cares for more than three million people from the Oregon border to Santa Cruz with its strong Northern California footprint.
The group researching how Sutter needs to change is based in San Francisco and includes Foothill High graduate Meghan O’Brien. We enjoyed dinner with her dad, Pat O’Brien (CFO of Leisure Sports, Inc.) at the Pleasanton Men’s Club’s outing to San Francisco earlier this month and he connected me with Meghan so we could chat.
Her group is three years old and focuses on design and innovation for the Sacramento-headquartered Sutter. Meghan noted that her team felt it was critical to be located in The City because so many other innovative start-ups aimed at disrupting health care operate there.
Her team’s work is aligned with Sutter’s strategic initiatives and centers on taking a human-centered (the patient) approach to health care interactions. The goal is to improve interactions for patients. They have been examining care for pregnant women and primary care as well as care at the end of life. Their goal is to be a catalyst for innovation within the Sutter system.
With so much focus on digital records and the need to keep detailed records, it’s easy for providers to focus on the screen instead of the patient’s face. Possible solutions include remote notetakers to enter the digital record, voice-activated recorders or Google glasses.
To study how a variety of providers serve patients, the team has visited several sites ranging from rural operations to AXIS Community Health in Pleasanton to see how a publicly funded provider works with its low-income clientele. The visits included to a concierge model office as well as high-tech and high-touch environments. With AXIS, it was notable how the organization had created partnerships with other organizations providing resources, she said.
It’s cutting edge work and a surprising field to find an accounting and business major working in as a team member. After graduating from the University of San Diego, Meghan worked in accounting and then had the opportunity to move to Sutter in a financial analyst slot. She then moved to her current team and just finished up a MBA with an emphasis on health care.
We can't do it without you.
Support local journalism.


 +   1 person likes this
Posted by Steve, a resident of Another Pleasanton neighborhood,
on Dec 22, 2018 at 1:57 pm

This is an ad for Sutter Health disguised as an opinion piece. The author should be ashamed.

 +  Like this comment
Posted by Cholo, a resident of Livermore,
on Dec 23, 2018 at 11:57 am

It you're right, what's so bad about it?

 +   1 person likes this
Posted by intravenous vitamin and mineral benefit your health, a resident of Walnut Creek,
on Jan 14, 2019 at 3:02 am

Our frame intravenous vitamin and mineral benefit your health adopt the every single day foundation and also the amount of effort or sports perform intravenous diet and mineral benefit your wellbeing. Power is calculated in kilojoules (kJ) or energy. If our strength intake exceeds what we must use to utilize within our every unmarried day activities the internet final result is placing on weight. Web Link

 +  Like this comment
Posted by duck hunting games, a resident of Canyon Meadows,
19 hours ago

Sutter Health will help a lot on our neighbor. Spread this news.

Don't miss out on the discussion!
Sign up to be notified of new comments on this topic.


Follow this blogger (Receive an email when blogger makes a new post)


Post a comment

Posting an item on Town Square is simple and requires no registration. Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff.

We prefer that you use your real name, but you may use any "member" name you wish.

Name: *

Select your neighborhood or school community: *

Comment: *

Verification code: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box.

*Required Fields

Be the first to know

Get the latest headlines sent straight to your inbox every day.

Couples: "When Good People Have Affairs" by Mira Kirshenbaum
By Chandrama Anderson | 1 comment | 2,277 views