The Contra Costa County District Attorney’s Office has issued a consumer protection scam alert, to inform residents of fraudulent phone calls from scammers pretending to be from Costco Wholesale.
The fraud -- which has been confirmed by Costco officials -- consists of a scammer claiming to be a Costco employee calling a county resident and offering a $500 travel voucher for taking a survey that reveals personal and security information. DA officials say the information given is then used by the scammer to commit identity theft.
“Please know that these are fraudulent calls attempting to obtain personal information. These are in no way affiliated with Costco or Costco Travel. If you believe you have provided these callers your personal information, we recommend that you take appropriate steps such as notifying the consumer credit reporting agencies,” Costco representatives said in a statement.
Both Costco members and non-members alike are reported to have been contacted by the scammers, who use technical software to make it appear that the number is originating from inside the county. However the real location is hidden and these calls are not believed to be local, say DA officials.
To report a telephone scam residents are encouraged to contact the Federal Trade Commission or call 1-877-FTC-HELP. Residents may also report the activity to the DA’s Office by emailing DA-ReportFraud@contracostada.org or call 866-223-7283.