San Ramon police dispatchers to now inquire about flu-like symptoms with callers | News | DanvilleSanRamon.com |

News

San Ramon police dispatchers to now inquire about flu-like symptoms with callers

Plus, police to now take face-to-face reports while wearing protective equipment

In order for all area residents to have important local information on the coronavirus health emergency, DanvilleSanRamon.com has lifted its pay meter and is providing unlimited access to its website. We need your support to continue our important work. Please join your neighbors and become a subscribing member today.

In the midst of the novel coronavirus pandemic, the San Ramon Police Department has announced that it will be temporarily changing its telephone reporting policies in order to help curtail the spread of the virus.

In a post made on the social media site Nextdoor, police said that now whenever a resident connects with 9-1-1 or the department's non-emergency number (973-2779), local dispatchers will inquire about flu-like symptoms.

Specifically, emergency dispatchers will ask callers the following three questions:

* Are you or anyone else you’re with experiencing flu-like symptoms?

* Have you traveled outside of the United States in the last 21 days?

* Have you had contact with a known COVID-19 positive patient?

For non-emergency reports residents may also be encouraged to file a report online at www.sanramon.ca.gov. Officers will also prioritize taking reports over the phone if in-person contact is not needed.

Police added that, during emergency situations or when a face-to-face response is required, police officers and firefighters will be on hand wearing protective equipment such as gloves, glasses and face masks.

"This is for their health and safety as well as that of those they are coming in contact with," police said. "We are committed to the safety of our community and want to keep our first responders safe and healthy so we can continue to be here when you need us. Remember, we are in this together (but standing at least 6-feet apart)!"

We need your support now more than ever. Can we count on you?

Comments

There are no comments yet. Please share yours below.

Post a comment

Posting an item on Town Square is simple and requires no registration. Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff.

We prefer that you use your real name, but you may use any "member" name you wish.

Name: *

Select your neighborhood or school community: *

Choose a category: *

Since this is the first comment on this story a new topic will also be started in Town Square! Please choose a category that best describes this story.

Comment: *

Verification code: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box.

*Required Fields


Get fact-based reporting on the COVID-19 crisis sent to your inbox daily.

Repairing a Disagreement with your Beloved & “Physical” vs. “Social” Distancing
By Chandrama Anderson | 2 comments | 2,579 views

Next Step opens in Livermore and offers free diapers
By Tim Hunt | 3 comments | 2,213 views

Pet Safety Net?
By Tom Cushing | 3 comments | 1,955 views

Taking AP Exams in the Time of COVID-19
By Elizabeth LaScala | 0 comments | 438 views

Visual Games During Shelter-in-Place
By John A. Barry and Bill Carmel | 1 comment | 230 views