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The Heller Jewelers store in City Center Bishop Ranch was hit in an armed takeover-style robbery Monday, according to a statement from the San Ramon Police Department.
At 1:50 p.m., officers responded to the jewelry store located at 6000 Bollinger Canyon Road after approximately 20 masked individuals entered the establishment, allegedly smashing display cases and taking several items.
SRPD officials said no one was injured in the heist, despite several of the suspects allegedly being armed with handguns and at least one person firing rounds through the front entrance.
The suspects fled in cars they had waiting in the City Center valet parking area, police said. Officers pursued some of the vehicles but stopped due to the inherent danger to the public and because air support was able to take over tracking the suspects through Contra Costa and into Alameda County.
Multiple suspects were detained at two locations in Oakland and a second location in Dublin, according to SRPD.
“The San Ramon Police Department would like to thank the Alameda County Sheriff’s Office and the Oakland Police Department for their assistance,” SRPD officials said in their statement. “This incident is still under active investigation, and we will not be releasing any additional information until it is appropriate, as it may compromise the ongoing investigative efforts.”
Monday’s incident marks the second armed robbery at the City Center Heller Jewelry store in two years. On St. Patrick’s Day 2023, a similar incident was recorded and shared on social media by several witnesses. Five men – who were all eventually apprehended – were seen running into the store, breaking display cases, taking merchandise and fleeing the scene.
San Ramon detectives are continuing to investigate Monday’s crime and have asked that anyone who may have witnessed the robbery contact Detective Corporal Kevin Tjahjadi at 925-733-7316.
