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Editorial: Experiment aimed at improving tone and dialogue on our Town Square forum

Beginning Saturday, participation will be limited to registered users until after election

Starting this Saturday (Aug. 1), participation in DanvilleSanRamon.com's popular Town Square reader forum will be limited to those who register on the site with their name and email address.

(File image)

The change is an experiment to determine if requiring registration will lead to a more welcoming environment for those interested in respectful discussions of local issues.

In spite of the large numbers of people who enjoy engaging in meaningful discussion on Town Square, we know that there are many others who stay away because they view it as an inhospitable place often dominated by rude posters who belittle others and their motives. Town Square wasn't intended as a place exclusively for the thick-skinned.

The actions of these problematic posters have demanded increasing amounts of our staff's time to moderate, edit and sometimes delete disrespectful comments that seem intended to antagonize or manipulate public opinion with false or misleading information.

The volume of commenting has soared since the shelter-in-place orders were made in mid-March, fueled by deep divisions over the handling of the pandemic response and, more recently, on protests and advocacy relating to racial injustice and police reform.

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We are constantly evaluating how to make Town Square a safer place for all posters and to keep out those who attack others, make repetitive comments and side-track discussions. With an expected highly-charged election season ahead of us, it seemed like the right time to implement new requirements.

Becoming a registered user requires a person to register their name and email address with DanvilleSanRamon.com. Although posters are encouraged to use their name when they post comments, they may choose to use a screen name instead. But the registration requirement will create some accountability and a way for our moderators to contact the poster.

There is no perfect way to weed out posters who are hell-bent on being snarky, rude and disrespectful. But at a time when emotions are high and so much polarization exists in politics, we hope this step will move Town Square closer to a place where constructive dialogue and debate can occur.

DanvilleSanRamon.com readers will be asked to help evaluate the registration requirement after the Nov. 3 election.

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Editorial: Experiment aimed at improving tone and dialogue on our Town Square forum

Beginning Saturday, participation will be limited to registered users until after election

by /

Uploaded: Tue, Jul 28, 2020, 2:22 pm

Starting this Saturday (Aug. 1), participation in DanvilleSanRamon.com's popular Town Square reader forum will be limited to those who register on the site with their name and email address.

The change is an experiment to determine if requiring registration will lead to a more welcoming environment for those interested in respectful discussions of local issues.

In spite of the large numbers of people who enjoy engaging in meaningful discussion on Town Square, we know that there are many others who stay away because they view it as an inhospitable place often dominated by rude posters who belittle others and their motives. Town Square wasn't intended as a place exclusively for the thick-skinned.

The actions of these problematic posters have demanded increasing amounts of our staff's time to moderate, edit and sometimes delete disrespectful comments that seem intended to antagonize or manipulate public opinion with false or misleading information.

The volume of commenting has soared since the shelter-in-place orders were made in mid-March, fueled by deep divisions over the handling of the pandemic response and, more recently, on protests and advocacy relating to racial injustice and police reform.

We are constantly evaluating how to make Town Square a safer place for all posters and to keep out those who attack others, make repetitive comments and side-track discussions. With an expected highly-charged election season ahead of us, it seemed like the right time to implement new requirements.

Becoming a registered user requires a person to register their name and email address with DanvilleSanRamon.com. Although posters are encouraged to use their name when they post comments, they may choose to use a screen name instead. But the registration requirement will create some accountability and a way for our moderators to contact the poster.

There is no perfect way to weed out posters who are hell-bent on being snarky, rude and disrespectful. But at a time when emotions are high and so much polarization exists in politics, we hope this step will move Town Square closer to a place where constructive dialogue and debate can occur.

DanvilleSanRamon.com readers will be asked to help evaluate the registration requirement after the Nov. 3 election.

Comments

Malcolm Hex
San Ramon
on Jul 31, 2020 at 10:03 am
Malcolm Hex, San Ramon
on Jul 31, 2020 at 10:03 am
31 people like this

Here come the thought police. It was just a matter of time.


Becky Bhatt
Registered user
Danville
on Aug 4, 2020 at 8:52 am
Becky Bhatt, Danville
Registered user
on Aug 4, 2020 at 8:52 am
4 people like this

This is a good idea. Historically newspapers only published letters with names. You should not hide behind pseudonyms, if you can't put your name behind it you should not be posting on a public forum. Civil debate should not be anonymous.


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